Keriviqa Payment Policy

Keriviqa accepts payments through the payment options made available during checkout.

The methods available for an individual order may depend on location, currency, device, checkout configuration, and the services supported by applicable payment providers.

Payment Authorization

When a Keriviqa order is submitted, the selected payment service may perform authorization, identity, security, or fraud-prevention checks.

If required authorization cannot be completed, a transaction may fail or the corresponding order may not be accepted.

Payment Processing

Keriviqa relies on ecommerce and financial service providers to process transactions.

Depending on the chosen payment method, information may be processed by Shopify, payment processors, banks, card networks, digital-wallet providers, or other financial-service providers.

Keriviqa may receive transaction information needed to administer the order without necessarily receiving every payment credential processed by those providers.

Order Amount and Currency

The amount presented during Keriviqa checkout applies to the submitted order, subject to correction of an obvious error where permitted by law.

Where currency conversion is involved, a customer's bank, card issuer, or payment provider may use its own exchange rate or impose additional fees.

Those third-party charges are controlled by the relevant provider rather than Keriviqa.

Declined Payments

If a transaction is declined, the Keriviqa order may remain incomplete.

A customer may need to contact the relevant bank or payment provider if the reason for a declined payment is not available to Keriviqa.

Transaction Security

Keriviqa and its service providers may use reasonable security and fraud-prevention measures before fulfillment.

Transactions associated with suspected fraud or unauthorized activity may be reviewed, held, declined, or cancelled where appropriate.

Refunds

Eligible Keriviqa refunds are normally returned using the original payment method where reasonably possible.

Additional details appear in the Keriviqa Refund Policy.

Pre-Shipment Cancellation

Cancellation may be requested before shipment by contacting:

service@keriviqa.com

Payment Support

service@keriviqa.com