Terms of Service
Terms Of Service
These Terms govern purchases and customer-facing ecommerce services
provided through keriviqa.com.
Keriviqa is owned and operated by:
Chongqing Xianghan Technology Development Co., Ltd.
Chongqing Xianghan Technology Development Co., Ltd. is the seller of
record for purchases made through keriviqa.com.
BUSINESS ADDRESS
No. 1, Building 1,
Changcheng Liyushi Huanyu Commercial and Residential Building,
Jijiang Subdistrict,
Jiangjin District, Chongqing, China
1. STORE SERVICES
Keriviqa focuses on car interior care products and related vehicle
interior accessories.
Our collection may include products intended for:
- Interior cleaning
- Dashboard and console care
- Seat and upholstery care
- Dust and debris removal
- Interior detailing
- Car organization
- Everyday vehicle-care routines
2. PRODUCT INFORMATION
Keriviqa aims to display product information clearly.
Minor visual differences may occur because of:
- Photography
- Lighting
- Screen settings
- Packaging changes
- Product updates
- Normal manufacturing variation
3. ORDERS
Submitting an order does not automatically guarantee final acceptance.
Orders may be reviewed or cancelled where reasonably necessary because
of:
- Payment verification
- Product availability
- Suspected unauthorized transactions
- Material pricing errors
- Shipping restrictions
- Other legitimate fulfillment issues
4. PROCESSING
Accepted orders are normally processed within:
2 business days after payment confirmation.
5. DELIVERY
Estimated delivery:
5–8 business days after dispatch.
6. SHIPPING
Free standard shipping over:
US$45
Standard shipping below US$45:
US$5.99
7. CANCELLATION
Customers may request cancellation before shipment.
After shipment, the Returns & Refunds Policy may apply instead.
8. ORDER CHANGES
Before shipment:
Shipping-address corrections may be requested.
Quantity changes are not supported.
Product or variant changes are not supported.
Where necessary, cancellation and a new order may be the appropriate
solution.
9. RETURNS
Eligible products may be returned within:
30 calendar days after delivery.
10. PRODUCT USE
Customers should follow all applicable product instructions.
Car-interior products should be used with reasonable care because
surface materials and finishes may vary between vehicles.
Where appropriate, customers should test a product on a small,
inconspicuous area before wider use.
Results may vary depending on:
- Surface material
- Surface condition
- Type of contamination
- Previous treatments
Keriviqa does not make unsupported universal guarantees such as:
- Safe for every vehicle interior surface
- 100% scratch-free
- Guaranteed restoration
- Guaranteed removal of every stain
- Guaranteed compatibility with all leather or plastics
11. CUSTOMER RESPONSIBILITIES
Customers should provide accurate:
- Contact information
- Shipping information
- Payment information
- Order information
12. PROHIBITED USE
Customers may not use Keriviqa services for:
- Fraud
- Unauthorized transactions
- Illegal activity
- Malicious activity
- Security interference
- Intellectual-property infringement