Privacy Policy
Privacy Policy
Keriviqa respects the privacy of customers and visitors who interact
with our website.
Keriviqa is owned and operated by:
Chongqing Xianghan Technology Development Co., Ltd.
Customer Support:
1. INFORMATION WE MAY COLLECT
When customers browse Keriviqa, place an order, contact customer support
or otherwise use our services, we may receive information including:
- Name
- Email address
- Billing information
- Shipping information
- Order information
- Product information
- Payment and transaction-status information
- Customer-service communications
- IP address
- Browser and device information
- Website interaction information
- Cookie and analytics information
2. HOW KERIVIQA USES INFORMATION
Information may be used to:
- Process orders
- Confirm transactions
- Prepare products for fulfillment
- Support shipping and tracking
- Provide customer service
- Process cancellation requests
- Handle returns and refunds
- Detect suspicious or unauthorized transactions
- Maintain website security
- Improve store performance
- Maintain necessary business records
- Send marketing communications where permitted
- Meet applicable operational and legal requirements
3. PAYMENT INFORMATION
Payments may be processed by payment providers available through the
Keriviqa checkout.
Those providers may process payment information according to their own
security and privacy procedures.
Keriviqa does not ask customers to email:
- Full card numbers
- Card security codes
- Banking passwords
4. COOKIES
Keriviqa may use cookies and similar technologies for:
- Shopping-cart functionality
- Store preferences
- Analytics
- Performance
- Security
- Relevant marketing functions where permitted
5. SERVICE PROVIDERS
Keriviqa may work with providers supporting:
- Ecommerce hosting
- Payments
- Fulfillment
- Shipping
- Tracking
- Analytics
- Security
- Customer communication
- Marketing
Information may be shared where reasonably necessary to provide these
services.
6. DATA RETENTION
Information may be retained where reasonably necessary for:
- Order records
- Accounting
- Customer support
- Fraud prevention
- Security
- Dispute handling
- Required business records
7. PRIVACY REQUESTS
Depending on applicable requirements, customers may have rights
concerning their personal information.
Requests may be sent to:
8. INFORMATION SECURITY
Keriviqa uses reasonable operational practices intended to protect
customer information.
No online transmission or storage system can guarantee absolute
security.
9. CHILDREN'S PRIVACY
Keriviqa does not knowingly design its checkout for children to
independently submit payment information and complete purchases.
10. PRIVACY CONTACT
Keriviqa
BUSINESS INFORMATION
Keriviqa is owned and operated by:
Chongqing Xianghan Technology Development Co., Ltd.
Business Address:
No. 1, Building 1,
Changcheng Liyushi Huanyu Commercial and Residential Building,
Jijiang Subdistrict,
Jiangjin District, Chongqing, China
Customer Support:
service@keriviqa.com
Customer Service Hours:
Monday-Friday, 9:00 AM-6:00 PM
China Standard Time (UTC+8)